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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Thick, Jr.

May 7, 2024

5  out of  5 rating by Bill Thick, Jr.
"The staff is friendly and professional and Lisa does a lot of good in the community like sponsoring youth sports, feeding the needy and working with local nonprofits. If you do need to file a claim, she will be your advocate when the adjuster shows up. You might save a buck elsewhere, but you won't get the personal service and dedication to the community she provides anywhere else."
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free dom

April 25, 2024

1  out of  5 rating by free dom
"They canceled my home insurance because I had a few claims. Bad."
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Amber Mcfarlin

March 25, 2024

2  out of  5 rating by Amber Mcfarlin
"This place is a joke, can't even cancel insurance in a timely manner, but can gladly accept a payment on a vehicle that was SUPPOSED TO BE CANCELLED!!!! Then says they can't send any money back... Gtfoh"
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tammy lenhard

December 27, 2023

5  out of  5 rating by tammy lenhard
"This is the best insurance company and the best insurer I have ever had!!! Highly recommended!!"
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Michael VanAmeyden

September 28, 2023

5  out of  5 rating by Michael VanAmeyden
"Always prompt always professional"
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Macie Phone

September 20, 2023

1  out of  5 rating by Macie Phone
"very unhelpful"
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Michael Burbank

April 12, 2023

5  out of  5 rating by Michael Burbank
"Very helpful."
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November 29, 2022

5  out of  5 rating by mysi30
"I’ve used Lisa Sands state farm for years and never had an issue always great"
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Curtis Glover

October 24, 2022

5  out of  5 rating by Curtis Glover
"The most caring insurance agent I've ever had ,Awesome service 24 hours a day. Great prices and stable rates . Who could ask for more."
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Gloria Juday

September 14, 2022

5  out of  5 rating by Gloria Juday
"I've only dealt with Ashley at this office. If the other Lisa Sands representatives are even half as knowledgeable, thorough and caring as Ashley, you can't go wrong."
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Mj Vanderweg

August 17, 2022

5  out of  5 rating by Mj Vanderweg
"Great service and pricing for auto and home insurance"
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Sharon Hall

June 24, 2022

5  out of  5 rating by Sharon Hall
"Great insurance and everyone is sooooo nice there..ask for Ashley and tell her I sent you there"
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Joey Boa

June 7, 2022

1  out of  5 rating by Joey Boa
"Worst experience I have ever had dealing with Any business. If you're looking for insurance I would recommend going to any other place than here. Nothing but problems since day one. You get told you will receive a callback, you get told a price and it changes multiple times. Been lied to many times by different employees. Save yourself time and headache just go somewhere else. Absolute horrible experience."
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Lisa Wood

May 15, 2022

5  out of  5 rating by Lisa Wood
"The cheapest insurance i have found! These ladies are awesome at this branch!!"
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Hope Carrier

April 12, 2022

5  out of  5 rating by Hope Carrier
"Very nice ladies."
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Vicki Erickson

September 13, 2021

5  out of  5 rating by Vicki Erickson
"Great personalities and good service. Thank you."
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Norrene Parker

July 15, 2021

5  out of  5 rating by Norrene Parker
"Stop in for a quote. I'd love to save you some money."
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sheila Agy

May 7, 2021

4  out of  5 rating by sheila Agy
"Just disappointed they can't. Insure our mobile home we are purchasing."
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Mike Quick

February 12, 2021

5  out of  5 rating by Mike Quick
"Very customer friendly. They go above and beyond to get the right coverage that works for you and do what they can to help save you money. Very happy with the service."
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Dave Owen

August 14, 2020

5  out of  5 rating by Dave Owen
"Best state farm agent ever. Very thorough.."
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Toney Family

March 25, 2020

5  out of  5 rating by Toney Family
"Dad was a customer for years. I am glad I'm one as well."
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Christopher Köch

October 18, 2019

5  out of  5 rating by Christopher Köch
"Long time customer with Lisa office, very friendly and knowledgeable about the products they offer with a professional approach."
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Andrew Evans

August 13, 2019

4  out of  5 rating by Andrew Evans
"Very polite and honest with individuals. Whether they should stay with their current or hop on over"
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Deborah DesRoches

July 17, 2019

2  out of  5 rating by Deborah DesRoches
"My experience with this office has been great over the past few years, however, after my recent move I no longer needed their services. When I called to cancel my policies the associate was quick and to the point, just telling me they would get them cancelled. No information as to when, if there was any additional information needed, or even when I will receive a confirmation that the policies had been cancelled. When I asked about any reimbursement for a policy they advised me that underwriting would determine that. I had to offer my new address for any current contact information even though they were hesitant to take it stating it would only be used for "future prospecting"... Unfortunately, after this brief encounter trying to cancel my policy I am currently hesitant about even considering this office for any future needs. Very disappointing after being a customer of State Farm for over 10 years. :("
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Nate Scott

January 18, 2019

1  out of  5 rating by Nate Scott
"This office stole over $350 from me by not following through on what they said they would do in cancelling an old policy. They refused to do anything about it. Stay away!!"