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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joe cheeney

August 12, 2024

5  out of  5
rating by joe cheeney
"All the ladies are very friendly and polite. They are very knowledgeable and will get you a answer to your question if they don't know the answer."
We responded:
"Thank you Joe. We appreciate you. Thank you for the review. "
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Bill Thick, Jr.

May 7, 2024

5  out of  5
rating by Bill Thick, Jr.
"The staff is friendly and professional and Lisa does a lot of good in the community like sponsoring youth sports, feeding the needy and working with local nonprofits. If you do need to file a claim, she will be your advocate when the adjuster shows up. You might save a buck elsewhere, but you won't get the personal service and dedication to the community she provides anywhere else."
We responded:
"Thank you Bill!"
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free dom

April 25, 2024

1  out of  5
rating by free dom
"They canceled my home insurance because I had a few claims. Bad."
We responded:
"I am sorry the company cancelled your coverage. My office had nothing to do with the company’s action. There are state laws that regulate what an insurance company must do after so many claims. "
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Amber Mcfarlin

March 25, 2024

2  out of  5
rating by Amber Mcfarlin
"This place is a joke, can't even cancel insurance in a timely manner, but can gladly accept a payment on a vehicle that was SUPPOSED TO BE CANCELLED!!!! Then says they can't send any money back... Gtfoh"
We responded:
"The request to cancel was sent to our corporate head quarters the same day you requested the cancellation. I am sorry corporate took so long to process the cancellation. "
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tammy lenhard

December 27, 2023

5  out of  5
rating by tammy lenhard
"This is the best insurance company and the best insurer I have ever had!!! Highly recommended!!"
We responded:
"Thank you for the feedback. We really appreciate you! Have a great 2024!"
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Michael VanAmeyden

September 28, 2023

5  out of  5
rating by Michael VanAmeyden
"Always prompt always professional"
We responded:
"Thank you. We appreciate you!"
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Macie Phone

September 20, 2023

1  out of  5
rating by Macie Phone
"very unhelpful"
We responded:
"I am very sorry to hear that you are not happy. Perhaps you can provide me with a little more information, so I rectify the situation. We certainly do not want our clients to be unhappy and try to do whatever we can to provide the best possible service. "
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Michael Burbank

April 12, 2023

5  out of  5
rating by Michael Burbank
"Very helpful."
We responded:
"Thank you for your feedback. We appreciate you "
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mysi30

November 29, 2022

5  out of  5
rating by mysi30
"I’ve used Lisa Sands state farm for years and never had an issue always great"
We responded:
"Thank you for your feed back. We appreciate you and your business."
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Curtis Glover

October 24, 2022

5  out of  5
rating by Curtis Glover
"The most caring insurance agent I've ever had ,Awesome service 24 hours a day. Great prices and stable rates . Who could ask for more."
We responded:
"Thank you for your kind words. We appreciate you very much."
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Gloria Juday

September 14, 2022

5  out of  5
rating by Gloria Juday
"I've only dealt with Ashley at this office. If the other Lisa Sands representatives are even half as knowledgeable, thorough and caring as Ashley, you can't go wrong."
We responded:
"Thank you for your feedback Gloria. We appreciate your business."
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Mj Vanderweg

August 17, 2022

5  out of  5
rating by Mj Vanderweg
"Great service and pricing for auto and home insurance"
We responded:
"Thank you for your review. We value you and your business"
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Sharon Hall

June 24, 2022

5  out of  5
rating by Sharon Hall
"Great insurance and everyone is sooooo nice there..ask for Ashley and tell her I sent you there"
We responded:
"Thank you Sharon. We appreciate you"
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Joey Boa

June 7, 2022

1  out of  5
rating by Joey Boa
"Worst experience I have ever had dealing with Any business. If you're looking for insurance I would recommend going to any other place than here. Nothing but problems since day one. You get told you will receive a callback, you get told a price and it changes multiple times. Been lied to many times by different employees. Save yourself time and headache just go somewhere else. Absolute horrible experience."
We responded:
"I am sorry to hear you had such a bad experience. Had I had the opportunity to address your concerns as the agent perhaps I could have improved your experience."
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Lisa Wood

May 15, 2022

5  out of  5
rating by Lisa Wood
"The cheapest insurance i have found! These ladies are awesome at this branch!!"
We responded:
"Thank you Lisa. We appreciate you."
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Hope Carrier

April 12, 2022

5  out of  5
rating by Hope Carrier
"Very nice ladies."
We responded:
"Thank you Hope. We appreciate you!"
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Vicki Erickson

September 13, 2021

5  out of  5
rating by Vicki Erickson
"Great personalities and good service. Thank you."
We responded:
"We appreciate you Vicki. Thank you for choosing my office and State Farm."
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Norrene Parker

July 15, 2021

5  out of  5
rating by Norrene Parker
"Stop in for a quote. I'd love to save you some money."
We responded:
"Thank you Norrene"
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sheila Agy

May 7, 2021

4  out of  5
rating by sheila Agy
"Just disappointed they can't. Insure our mobile home we are purchasing."
We responded:
"I am sorry our underwriting guidelines couldn’t accommodate your situation. We appreciate you. Best regards"
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Mike Quick

February 12, 2021

5  out of  5
rating by Mike Quick
"Very customer friendly. They go above and beyond to get the right coverage that works for you and do what they can to help save you money. Very happy with the service."
We responded:
"Thank you Mike. We appreciate your business and giving us a great review"
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Dave Owen

August 14, 2020

5  out of  5
rating by Dave Owen
"Best state farm agent ever. Very thorough.."
We responded:
"Thank you for leaving a review. We appreciate you"
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Dewayne & Ann Amsterdam

March 25, 2020

5  out of  5
rating by Dewayne & Ann Amsterdam
"Dad was a customer for years. I am glad I'm one as well."
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Christopher Köch

October 18, 2019

5  out of  5
rating by Christopher Köch
"Long time customer with Lisa office, very friendly and knowledgeable about the products they offer with a professional approach."
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Andrew Evans

August 13, 2019

4  out of  5
rating by Andrew Evans
"Very polite and honest with individuals. Whether they should stay with their current or hop on over"
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Deborah DesRoches

July 17, 2019

2  out of  5
rating by Deborah DesRoches
"My experience with this office has been great over the past few years, however, after my recent move I no longer needed their services. When I called to cancel my policies the associate was quick and to the point, just telling me they would get them cancelled. No information as to when, if there was any additional information needed, or even when I will receive a confirmation that the policies had been cancelled. When I asked about any reimbursement for a policy they advised me that underwriting would determine that. I had to offer my new address for any current contact information even though they were hesitant to take it stating it would only be used for "future prospecting"... Unfortunately, after this brief encounter trying to cancel my policy I am currently hesitant about even considering this office for any future needs. Very disappointing after being a customer of State Farm for over 10 years. :("